Where do your products come from?
All our products are sourced from reputable factories that adhere to high-quality production standards. We ensure that every item meets our stringent quality checks before it reaches you.

Do you offer international shipping?
Currently, we do not offer international shipping. We only ship within the United Kingdom to ensure fast and reliable delivery services.

How long will it take to receive my order?
Once your order is confirmed, it will be shipped within 24 to 48 hours. You can expect delivery within 3 to 5 business days, depending on your location.

What should I do if my product arrives damaged or incorrect?
We take great care in packaging, but if your product arrives damaged or if there is any mistake with your order, please contact us immediately. We will either replace the item or issue a full refund, as per your preference.

Do you have a return or refund policy?
Yes, we have a hassle-free return and refund policy. If you’re not satisfied with your purchase, you can return it within 14 days, provided the item is in its original condition.

Do you provide tracking numbers for shipments?
Absolutely! Once your order is dispatched, we will send you a tracking number so you can monitor your package every step of the way.

Do you offer customized products?
While we do not offer customizations at the moment.

What payment methods do you accept?
We accept a wide variety of payment methods for your convenience, including credit cards (Visa, MasterCard), PayPal, and other local payment options.

How can I contact customer service if I have any questions?
Our customer service team is here to help! You can reach us via email at [ayezaofficail09@gmail.com] or through our contact page. We’re available 24 Hours.